Our 4-Step Process Makes Rug Care Easy
At Rug Radiance, we understand that your time is precious. That's why we've made our process as hassle-free as possible. Simply schedule a pickup, and we'll take care of the rest from start to finish.
How It Works
From Pickup to Perfection
Schedule a Pickup
Convenience Redefined
Start your rug care journey with just a phone call or online booking. Choose a pickup time that works for your schedule, and we'll handle the rest. Our flexible scheduling ensures minimal disruption to your day.
- Book online or call (929) 339-5346
- Choose from available time slots
- Receive confirmation and reminders
- No preparation needed on your end
We'll Pick Up
White-Glove Service
Our professional team arrives at your home, carefully moves furniture if needed, and expertly rolls and protects your rug for transport. We handle the heavy lifting so you don't have to.
- Professional team arrives on time
- Careful furniture moving included
- Protective wrapping for transport
- Photo documentation of rug condition
We'll Clean, Repair, or Both
Expert Restoration
At our state-of-the-art facility, your rug receives personalized care. We combine time-honored techniques with modern technology, using eco-friendly products that are safe for your family and pets.
- Thorough inspection and assessment
- Customized treatment plan
- Eco-friendly cleaning solutions
- Expert repair and restoration available
We'll Deliver & Place
Complete Installation
Your refreshed rug returns home, and we don't just drop it off. We carefully place it exactly where it belongs, move furniture back to position, and ensure everything is perfect before we leave.
- Scheduled delivery at your convenience
- Professional placement and alignment
- Furniture repositioning included
- Final inspection with you
Why Our Process
Designed for Your Convenience
Every aspect of our service is designed to save you time and effort while delivering exceptional results.
- Free Pickup & Delivery
No need to struggle with heavy rugs or rent a van. We come to you.
- Transparent Pricing
Know exactly what you'll pay before we start. No hidden fees or surprises.
- Insured Transport
Your rugs are fully insured from pickup to delivery for your peace of mind.
- Fast Turnaround
Most rugs are ready within 3-5 business days. Rush service available.
Frequently Asked Questions
- How long does the entire process take?
- Most rugs are cleaned and returned within 3-5 business days. For repairs or restoration work, we'll provide a timeline during the assessment. Rush service is available for urgent needs.
- What areas do you service?
- We provide free pickup and delivery throughout NYC (all five boroughs) and select areas of Long Island, Westchester, and New Jersey. Contact us to confirm service in your area.
- Do I need to be home for pickup and delivery?
- While we prefer someone to be present, we can arrange for doorman pickup/delivery or work with your building management. We'll photograph your rug's condition and placement for reference.
- How do you handle delicate or antique rugs?
- Every rug receives a thorough pre-inspection. Delicate and antique rugs are handled with special care using appropriate techniques and gentle, museum-quality cleaning methods tailored to their specific needs.
Ready to Experience Hassle-Free Rug Care?
Join thousands of satisfied customers who've discovered how easy professional rug care can be. Schedule your free pickup today.